Help! I forgot my password so tried resetting as per instruction manual (hold reset button in, start up NAS, keep buttin pressed in for 5-10 seconds) but with no luck - the password is not reset. If anyone has any advice I would be grateful.
Things have now gotten worse. I downloaded Thecus' "USB_Default_Patch" from their page entitled 'How to reset N2200 to factory default' (see esupport.thecus.com/support/index.php?_m=downloads&_a=viewdownload&downloaditemid=312) and tried it out. Unfortunately the instructions aren't the best and I messed up the procedure (HINT: make sure your usb is plugged back in when you reboot). Now my NAS won't even finish the start up procedure. I then tried the patch utility to upgrade the firmware utility ('How to upgrade firmware via USB flash disk?' located at esupport.thecus.com/support/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=143) but this is a waste of time if the original firmware won't fire up!! With the Thecus SMart utility, I believe I have to reformat any drives in the NAS before getting to the next stage and being able to upload firmware, but I wasn't willing to lose 1.8TB of data, so I then tried putting in a fresh drive (only one 2.5 inch drive but according to the FAQ's it should run fine on one drive), but now my NAS won't even register an address on my router. My RAID settings were JBOD so I assume all my data is discretely stored on each drive and still accessible if I plug each drive into a HDD enclosure. Maybe my next step will be to try offloading all the data off the original drives (1.8TB - gonna take a long time!), then reinstalling the original drives and running start up utility from scratch (reformatting the drives). If that doesn't work, looks to me at this stage that my NAS is toast! If you can help me out and I'll be your best friend!
I've learnt that it's not so simple to recover data from a linux raid array. The file system is still a mystery to me (mac disk utlity says its a linux raid disk , but no further info). I've downloaded and tried a few utilities that claim they can recover data from raid discs, but none of them even recognise the discs in the first place. I suspect I will have to install linux on an old pc and learn the linux sytem, but this is completlely new to me so it's gonna take a lot of my precious time (I'm studying and working at the moment and don't want to spend days or weeks learning this!). AAaaarrrrggghhh!
whhoooaa! It's working. I found an entry on the thecus site for a different NAS unit that explained to reset to factory default turn it off, pull the hard drives out, hold the reset in and fire it up, keep reset button depressed for 30 seconds, let it go and wait for the beep which can take two minutes. shut it down, reinstall drives, fire it up and good to go with factory reset, password back at 'admin'. In my case I didn't get a beep after two minutes (waited five), but shut it down and restarted with drives in place and after screwing around for a long time it fired up. Oddly, according to the router it now has two IP addresses (192.168.1.100 and 192.168.1.2) but I can access the admn page via 192.168.1.2. Okay, yes, I've learnt my lesson and am frantically abcking up 1.8 TB of data before I do anything else to the NAS. d**n Thecus for not putting this info into the N2200 user manual (it only explains how to do a factory reset from the admin page, which wasn't an option in my case)! Hope my experience helps someone else!