Post by oliverm on Nov 22, 2010 22:19:59 GMT 7
Hi,
On friday we replaced disk #6 on our N8800 which was showing as failed (red light on the front though the Disks screen showed it as OK). I then set it as a spare (I'm not sure whether this was the right thing to do in hindsight or whether I should have chosen the migrate raid option). I then left if rebuilding.
Some time later, when it was about 68% done, disk 8 failed (what are the chances?!?!). This caused the N8800 to stop responding. We couldn't access it via the web or access any of the shares via smb. We had a tech onsite reboot it and he told us that disk 8 was showing a red light.
We have gone through the same process several times. We restart it, it starts to rebuild, at some point it all stops responding and we have to have it rebooted (with an associated hands-on charge).
My question is this. If the N8800 was rebuilding after inserting a new disk #6 and another disk fails, is there any chance of recovery or has the raid now totally failed? If there is a chance, what can we do to get it working?
Also, we have syslogging enabled for the N8800. Even when the web interface and SMB stops responding it still generates syslogs. The syslog entries show;
11-22-2010 14:33:06 Local7.Warning 10.1.40.101 root: warning: The system N8800 [RAID] is recovering the RAID and rebuilding is in progress.
11-22-2010 14:32:38 Local7.Error 10.1.40.101 root: error: The system N8800 change to degrade mode.
Olly
On friday we replaced disk #6 on our N8800 which was showing as failed (red light on the front though the Disks screen showed it as OK). I then set it as a spare (I'm not sure whether this was the right thing to do in hindsight or whether I should have chosen the migrate raid option). I then left if rebuilding.
Some time later, when it was about 68% done, disk 8 failed (what are the chances?!?!). This caused the N8800 to stop responding. We couldn't access it via the web or access any of the shares via smb. We had a tech onsite reboot it and he told us that disk 8 was showing a red light.
We have gone through the same process several times. We restart it, it starts to rebuild, at some point it all stops responding and we have to have it rebooted (with an associated hands-on charge).
My question is this. If the N8800 was rebuilding after inserting a new disk #6 and another disk fails, is there any chance of recovery or has the raid now totally failed? If there is a chance, what can we do to get it working?
Also, we have syslogging enabled for the N8800. Even when the web interface and SMB stops responding it still generates syslogs. The syslog entries show;
11-22-2010 14:33:06 Local7.Warning 10.1.40.101 root: warning: The system N8800 [RAID] is recovering the RAID and rebuilding is in progress.
11-22-2010 14:32:38 Local7.Error 10.1.40.101 root: error: The system N8800 change to degrade mode.
Olly
