N4100 Bricked after f/w update

[unclebobuk]

Hi,
can anyone tell me if its possible to recover an N4100 after a firmware update which has somehow gone wrong. Tried hard reset to no avail and box will not ping...

any pointers welcome.

Bob.

[edgar]

Hi,

Give more detail on what's going on : NAS version, old firmware, new firmware, leds colors, beeps... anything that could help.

I would suggest using a spare drive to try to fix the problem:
- Power the NAS
- Remove your drives AND LABEL THEM ! (from 1 to 4)
- Insert a new empty drive
- Restart the NAS
- Take note of any info. that could help resolving your issue.

Otherwise : contact THECUS support.

Ed.