have been running my N299 for about 6 weeks, latest firmware v 1.00.24, and for no reason 2 weeks ago, the system stopped showing the download manager page, its still on the menu but when you try to open it, explorer errors cant display page. I have had this error logged with the help desk now for 2 weeks, with no progress, they have admitted I am not the only case, I have also asked for some feed back on the issue, and got nothing.
I am also having the same problem. Mine started with the previous firmware version and I updated to 1.00.24 in an attempt to resolve the issue. Nothing I have tried so far has worked. My support ticket has not been touched in almost 2 weeks and I have had no response from Thecus support at all.
I'm at the point I'll be returning the unit for a refund if I don't hear something soon
Same here Power was cut off and the device went down without shutdown. After turning it back on, the N199 download's manager page dissapeared. I've uploaded new FW (.26) and set NAS to default settings - the problem is still there.
I too have this proble, first time I tried to use it. Added a couple of BT files to the queue ok, added an HTTP download for MS's silvelight SDK, clicked the OK butto and poof, no more download manager. Great!