I canmanage to map the standard folders created by the NAS, but am stuck with inconsistent behaviour (OS-side) for personal folders created. Although you cannot replace OS documentation, many users will fall into the same trap and for satisfaction in using the product, giving more description would not hurt.
Suggest to add into the data sheet a section about performance, listing transfer times (n/w bandwidth, feature, file size), the same way that a manual for a digital camera would give indications about how many photos or video goes into a certain size of memory card.
If Thecus plays an open hand about what performance the device can bring then this should prevent customer frustration, and lead as example of fair play/ transparency. Frustration is not good for the customer, and not good for Thecus.
As performances are so poor.. they will never be printed on the manual. Remember : You can download manual before buying the N2200.. and if i managed to read performances. i wouldn't have waste my money on it.
I try to be constructive. It's normal for consumer products, you can read how much petrol a car consumes or how fast it accelerates - so I think it is not unreasonable to request complete information and for that matter performance related data for a NAS product. I prefer making an informed buying decision.
I think informed consumers still buy devices with lower performance ratings because the buying decision is formed over a compromise reaching from price, features, performance, quality .. for intended use cases.
Further, I think that considerations of SETUP MUST GET explained as well, especially for entry-level NAS where it is likely that the target consumer is not expert or still in the process of building expertise. Set-up considerations are Security related concerns, and also performance - tying back with the subject of this discussion thread. Many people do not have a Gigabyte LAN and sticking any NAS into less results in even more deceiving results.