N2200Plus - not recommended!

[andyw1691]

I have been trying to like the N2200Plus and work around the various bugs and issues since I bought it in March 2011. Unfortunately I have come to the conclusion that the software and support from Thecus are just crap. I do not recommend this product to anyone at all.The N2200Plus has had serious bugs since it was launched. Some of the advertised features do not work.

The latest version of the firmware v2.02.01 was released in August 2011. Users began to log faults with Thecus almost immediately, but no upgrade has been made available to fix the problems. The most obvious issues are listed below.

Bugs

• The iTunes Server does not work with iTunes v10.5 software running on PC's or Mac's
  
• Apple OS X Lion (v10.7) not supported
  
• Automatic fan speed control is not implemented

GUI issues
The Menu bar (icons on the bottom left) on each page:

• These remain gray. They are supposed to be colour coded with green for normal and red for errors with hyperlinks to take you to the appropriate information page.
  
• The temperature icon does not work. There is no hyperlink associated with the icon.
  
• The network icon does not work. There is no hyperlink associated with the icon.
  
• System Information -> Status page, System fan speed (RPM) is not displayed

Limitations

• Storage -> Space Allocation, only works with USB attached devices.
  
• USB copy feature only works on the rear USB port
  
• USB copy feature only works one way – USB to NAS

You would expect to use the rear port for connecting USB hard drives for additional storage and use the front port for USB pen drives etc. You can't do that with this software! It is just stupid!

Thecus supplied modules
The following modules are not available for v2 firmware:

• DLM2 module
  
• Simple surveillance module