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Post by cheburashka on Feb 10, 2010 6:03:42 GMT 7
After some time of active use, one of my hard drives finally failed. At that point I discovered that ALL of the trays had failed as well. Not only did the first one break when I tried to take it out, but that forced me to take out others, all of which broke as well.
It seems to me that the cheap plastic trays just cannot perform their function of making it physically possible to hotswap. I contacted thecus about this, who said trays aren't covered under warranty, and demanded $25 per replacement tray!
It seems completely obvious to me that the reason the trays aren't covered under warranty, is that thecus knows perfectly well that they don't perform as advertised.
Combined with the many other issues with the thing (poor support, failure to ever release a complete set of source as required by the GNU licenses, etc.) I'm pretty fed-up. "Stable until it fails" is not an answer!!!
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Post by rookie on Feb 11, 2010 23:41:00 GMT 7
Really, how can you break that? Ok, the handle-clip is not that strong, but you really are not using apropriate strenght (can't say it right in english...) for this job than. Or...you should unlock it with the key first
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Post by pellicle on Feb 12, 2010 5:59:19 GMT 7
I have to agree with the last post. I have removed and replaced my drives a number of times and never had a issue with any of them. They just slide out and no pressure or force is required.
I really don't see a way for the trays to fail while sitting in the box. How exactly did the trays fail? What broke or seemed not to be functioning?
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