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Post by thorstense on Dec 25, 2007 16:15:36 GMT 7
Hello together! I use the Thecus N5200 with Firmware 2.00.04 and 4 HDD’s in Raid 5. If I shutdown the N5200 with the Power Button I've got follow error messages:Hello thorsten.XXXXXX@XXXX.de
This notification message is generated automatically from Thecus-N5200 (192.168.2.100).
The system experienced the following event(s).
[Sysdown Fail] Umount other volume fail ...
Please be aware of the event(s) above. Also if necessary, please react to the event(s).
==============================================
The automated message is generated at 2007-12-24 17:54:44 by Thecus-N5200 (raid5) (192.168.2.100).
Hello thorsten.XXXXXXX@XXXX.de
This notification message is generated automatically from Thecus-N5200 (192.168.2.100).
The system experienced the following event(s).
[Sysdown Fail] Umount other volume fail ...
Please be aware of the event(s) above. Also if necessary, please react to the event(s).
==============================================
The automated message is generated at 2007-12-24 17:54:48 by Thecus-N5200 (raid5) (192.168.2.100).
Hello thorsten.XXXXXX@XXXX.de
This notification message is generated automatically from Thecus-N5200 (192.168.2.100).
The system experienced the following event(s).
[sysdown Fail] RAID Disk [ raid0 ] can't Stop!
Please be aware of the event(s) above. Also if necessary, please react to the event(s).
==============================================
The automated message is generated at 2007-12-24 17:54:50 by Thecus-N5200 (raid5) (192.168.2.100).At start the N5200 with the Power Button I've got follow warning message:Hello thorsten.XXXXXXX@XXXX.de
This notification message is generated automatically from Thecus-N5200 (192.168.2.100).
The system experienced the following event(s).
The system "Thecus-N5200" is healthy now.
Please be aware of the event(s) above. Also if necessary, please react to the event(s).
==============================================
The automated message is generated at 2007-12-24 17:58:07 by Thecus-N5200 (raid5) (192.168.2.100).Have someone the same messages from the N5200?  Best regards and Merry Xmas, Thorsten  |
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Post by thorstense on Dec 25, 2007 23:30:04 GMT 7
Hello together! I must correct my thread, sorry! If I shutdown the N5200 with the Power Button or I restart my N5200 via web interface I've got always the error messages! Best regards and Merry Xmas, Thorsten |
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Post by thorstense on Dec 26, 2007 5:51:05 GMT 7
Hello together!
I have open a Ticket at Thecus Support about the shutdown messages.
The Ticket-ID is : HVY-11823-289
Best regards, Thorsten :-)
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Post by thorstense on Dec 26, 2007 16:49:11 GMT 7
Hello! I've got follow answer from the Thecus support: Hi Thorstein,
1) "N5200" doesn't contain any existing RAID configuration now." & "The system "N5200" is healthy now."
These messages are normal, upon NAS boot up, RAID is in a "dis-assembled" state, NAS then proceeds to "assembly" RAID, and when successful, it sends "Healthy" message. This behavior is by design, and common on all version of N5200 firmware.
2) In your case, the message is not quite the same, please send the configuration file "conf.bin" for analysis, which typically can take 2-4 working days. It can be downloaded from admin web interface. [System > Config Mgmt > Download]
Best Regards !
Thecus Support English Team
Thecus
www.thecus.com/
Thecus tSupport Center
support.thecus.com/Best regards, Thorsten :-) |
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Post by thorstense on Dec 28, 2007 17:59:39 GMT 7
Hello! I have send the conf.bin to the Thecus support for analysis. If I got answer I will post the solution....... Best regards, Thorsten |
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Post by peanuts on Dec 28, 2007 18:14:32 GMT 7
I got the same error message while an eSATA disk was connected to the N5200. Without eSATA I didn't get it.
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Post by thorstense on Dec 28, 2007 22:41:06 GMT 7
Hello peanuts! I have never use the external eSATA connector. With the Firmware 2.00.01 I've got never this messages. That's new after I upgrade to 2.00.04  Best regards, Thorsten |
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Post by thorstense on Jan 8, 2008 21:56:05 GMT 7
Hello together! I've got an answer of my ticket: Hi Thorsten,
After review of you conf.bin file, and verifying with R&D, we confirm that the system messages are normal.
Best Regards !Best regards, Thorsten |
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Post by omega on Jan 9, 2008 0:05:38 GMT 7
Thorsten,
do you have an USB drive connected (and mounted) when you try to shutdown/restart your N5200?
Andreas
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Post by thorstense on Jan 9, 2008 1:05:39 GMT 7
Hello Andreas!
I've never connect an external drive on my Thecus N5200!
This messages are new.
They comes after the firmware upgrade from 2.00.01 to 2.00.04.
I'm not a LINUX professional but for me the HDD's are not unmount clean.
I afraid that I will lost data if I will got trouble from this with my Raid5.
How you think?
Make a complete backup and create the Raid5 new?
Best regards, Thorsten :-)
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Post by omega on Jan 9, 2008 6:31:13 GMT 7
Hi Thorsten,
you are writing that these e-mail messages come every time you restart your N5200?
I disagree with Thecus as these messages (I mean the one which tell that the unmount was not successful) are not normal.
I haven't tried a reboot in the near past yet - I'll do it tomorrow.
And maybe I've time to check the shutdown script.
Don't panic because of these messages because it is quite unlikely that they indicate possible data loss. Even though the system couldn't unmount the filesystems (volumes) the automatic filesystem check should be able to correct this on startup. Just avoid rebooting your N5200 too often.
Andreas
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Post by thorstense on Jan 9, 2008 22:32:53 GMT 7
Hello Andreas! Yes! They come every restart but they are not in the log file. I have restart and send the new messages and logfile. Hello thorsten.XXXXX
This notification message is generated automatically from Thecus-N5200 (192.168.2.100).
The system experienced the following event(s).
[Sysdown Fail] Umount other volume fail ...
Please be aware of the event(s) above. Also if necessary, please react to the event(s).
==============================================
The automated message is generated at 2008-01-09 16:21:19 by Thecus-N5200 (raid5) (192.168.2.100).
Hello thorsten.XXXXXXXXX
This notification message is generated automatically from Thecus-N5200 (192.168.2.100).
The system experienced the following event(s).
[Sysdown Fail] Umount other volume fail ...
Please be aware of the event(s) above. Also if necessary, please react to the event(s).
==============================================
The automated message is generated at 2008-01-09 16:21:17 by Thecus-N5200 (raid5) (192.168.2.100).
Hello thorsten.XXXXXXXX
This notification message is generated automatically from Thecus-N5200 (192.168.2.100).
The system experienced the following event(s).
[sysdown Fail] RAID Disk [ raid0 ] can't Stop!
Please be aware of the event(s) above. Also if necessary, please react to the event(s).
==============================================
The automated message is generated at 2008-01-09 16:21:20 by Thecus-N5200 (raid5) (192.168.2.100).
Hello thorsten.XXXXXXX
This notification message is generated automatically from Thecus-N5200 (192.168.2.100).
The system experienced the following event(s).
The system "Thecus-N5200" is healthy now.
Please be aware of the event(s) above. Also if necessary, please react to the event(s).
==============================================
The automated message is generated at 2008-01-09 16:22:32 by Thecus-N5200 (raid5) (192.168.2.100).
2008/01/09 16:22:54 Thecus-N5200 : User admin logged in from 192.168.1.1
2008/01/09 16:22:33 Thecus-N5200 : Thecus-N5200 boot
2008/01/09 16:22:31 Thecus-N5200 : Healthy: The system Thecus-N5200 is healthy now.
2008/01/09 16:22:20 Thecus-N5200 : mdadm: /dev/md1 has been started with 4 drives.
2008/01/09 16:22:20 Thecus-N5200 : [Disk sdd] UUID[raid5;569f796d:787d00e1:8da699ba:189d70a1;Thu Nov 22 09:04:14 2007]
2008/01/09 16:22:20 Thecus-N5200 : [Disk sdc] UUID[raid5;569f796d:787d00e1:8da699ba:189d70a1;Thu Nov 22 09:04:14 2007]
2008/01/09 16:22:20 Thecus-N5200 : [Disk sdb] UUID[raid5;569f796d:787d00e1:8da699ba:189d70a1;Thu Nov 22 09:04:14 2007]
2008/01/09 16:22:20 Thecus-N5200 : [Disk sda] UUID[raid5;569f796d:787d00e1:8da699ba:189d70a1;Thu Nov 22 09:04:14 2007]
2008/01/09 16:22:20 Thecus-N5200 : Assemble RAID [md1] from [ /dev/sda2 /dev/sdb2 /dev/sdc2 /dev/sdd2 ] Best regards, Thorsten |
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Post by thorstense on Jan 12, 2008 21:47:34 GMT 7
Hello together!
I must correct, in early time I have test the USB-Stick on my Thecus N5200.
This was under firmware 2.00.01
Best regards, Thorsten :-)
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Post by jaysung on Mar 2, 2008 17:39:22 GMT 7
Hello,
I have found that my Thecus n5200 does not shutdown correctly when pressing power button or entering halt on the ssh login.
It does however shutdown via power management or shutdown function in the web gui.
The logfile doesn't show any suspicious messages. But when pressing power button or simply issuing halt web services and modules including shares are stopped but the system doesn't shutdown. The display reports self-testing.
Any idea?
I think this is only happening in 2.00.04 but I am not sure if it occurred straight after the upgrade or later. I think it only occurres since I activated power management but I am not sure.
Best regards
Jeronimo
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