Save and Copy Problem

[bruenu]

Hello to all

I have a new N2100 with the latest Firmware 2.1.00 and use this with a RAID1. I have a DHCP Server in my Network. Now i have Problem, when i move, copy and save many Data from another Computer, i can only save, move or copy some MB and sometimes some GB. Many times i have a Error to loosing the Network Connection.

But when i try another NAS, another Computer or external Storrage i can make everthing trough the same Switch...i have only this Error from the NAS when i copy many Datas to and from the NAS.

I have tried now also the NAS in my Company and have the same Effect in the Company Network, with another NAS and external Storage i can make also everything, so i'am thinking it is a bug in the Firmware or the device. :-(.

Another Effect i have see, when i move only one File (eg. some MB or GB) then i have not a Problem, only when the File are finish to copy i have again thew Error, but the Copy are complet. But the biggest Problem is, i can not copy some Folders with many Data, then i have the Network Error. But when i take again another NAS with same cable, same Switch, same Computer i can copy everything.

Have anyone a idea?

TNX a lot for help

Bruno

[N2100Owner]

Does the problem disappear if you use a fixed IP address?

[bruenu]

Hello

tnx for your message....no, i used the IP Adress trough DHCP. But for testing i use also a static IP, have the same effect.

Today i will try a new Switch and cable from company and will try again, then i take only 1 Computer, the new switch and cable and then i hope i can locate the problem, but i'am thinking it is don't this thing, then i try another NAS and Externel Ethernetharddisk for testing and have no problem???

greez Bruno

[bruenu]

I found in another tread same problem with the N5200...and he fixed this wirth a Beta Firmware. I hope it is same problem with my N2100, then i can't use this for work...;-(.

Problems with N5200
« Thread Started on Aug 9, 2006, 5:57pm »

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....After this i began to copy folders from my old fileserver to the N5200. After 30 minutes and nearly 100 MB i got the message that the network device is unreachable. I rebooted the box and tried again ... after the next 50 MB i lost the box once again
....

[bruenu]

Hello again

We have buy with the other N2100 in company for a Special Computer a second device. There is original Firmware 1.0.5 and never used.

I put there for Test the 2 Harddisk from my N2100 with FW: 2.1.00, take also my Switch, rebuild the RAID1 and configure nothing other.

I can there now move, copy, save all data, i have testing with more as 100 Moviefiles eg:100GB and never had a Problem.

After this i move the Harddisks to my N2100 with FW: 2.1.00, make a rebuild of the RAID1 and have again the Failure.

So i'am thinking it's definitly a problem of the latest Firmware and i hope comes a new one soon, then with the old firmware i can not use the Printerfeature.
I read the FW: 2.1.00 can not to be downgrade, is this shure or anyone can give me a Tip...then the other device i don't upgrade with this Bug.

From TechSupport of Thecus i hear nothing ;-(((

Tnx to the guys of this Forum

Greez Bruno

[bruenu]

Problem is fixed, i try the other Box we have buy and upgrade there also to FW 2.1.00.

There i can do everything without Problem.

The first Box i can send back to the Reseller, this Box have definitly a Problem, i load again also the same config, the same FW and the same Harddisk from first Box and i have same Effect on LAN1 and LAN2 with and without DHCP. On second Box i have no Problem.

Tnx alo for your messages.

Greez Bruno