I bought a n5200 a few weeks ago and immediately upgraded to the 1.00.3 firmware. I was experiencing random reboots every few days. I emailed thecus and they sent me the 1.00.4.9 firmware the next day. I just upgraded it today so I'll see how it goes, but has anyone else experienced these reboots?
Oh and my lcd display freezes on the new firmware.
Hi, thanks for the reply. I had seen issues with snapshot on this forum. I used all my space (i.e. 100%) on the "Data Percentage" so I assume no space should be left for snapshot and it would have been disabled? Maybe not.
The reason I got the n5200 was because I've owned a n2100 for the past 10 months and had 0 problems with it (other than transfers are kind of slow). I needed more space plus I wanted some redundancy support. I'll be selling the n2100 to a friend.
Thecus has had a LOT of firmware updates for the n2100 so I'm hopeful the n5200 updates will be equally abundant.
I also have problems with random reboots every 1-2 days. My LCD display usually freezes after 16-24 hours... and after another 16-24 hours the N5200 reboots. If it gets rebooted while you are copying files to it the RAID can be destroyed and you loose all your data. Happened to my the first week while I was testing the unit.
I have updated to the latest beta 1.00.04.9 and I still experience random reboots. I dont use the snapshots feature.
I have sent severals emails to TheCus support about this and I have yet to receive a reply.
I while wait a few more days for a new firmware update... if they don't fix the problem I'm going to return the N5200 to the reseller.
sounds exactly like the problem I am having. One time it rebooted while I was writing to it but luckily I didn't lose any data. However it did have to rebuild the array (I could access it while it was rebuilding) and that took all day.
I wrote Thecus about the problem but they just told me to upgrade to the 4.9 firmware. I still had the problem though. Nice to know I'm not the only one experiencing this but as you said, my main concern is it rebooting during a read/write and wiping out my data.
Are you using the 4 port gigabit switch on the back? I didn't notice any reboots the 1st week I owned the unit and I believe they only started once I began using the gigabit switch. I've unplugged everything from the switch and crossing my fingers that it might have been causing the problem.
Last Edit: Nov 11, 2006 1:05:29 GMT 7 by turtlesoup