Problems with TwonkyMedia Server

[Gesus]

Hi,

I'm having a really strange problem with TwonkyMedia Server on the N5200Pro (FW 3.00.04.5).

I have had the problem for a long time, though the symptoms have occasionally been different. I'm currently running the TMS 5.1.3a module, though the problem occurs with the previous TMS module as well.

I only use TMS to stream to an XBOX 360. It works fine for all video and picture files. The problem is with music.

These are the problems that I have:
1. TMS only lists up to 975 "artists" (there should be 3,150).
2. Sometimes TMS lists fewer artists (like 300).
3. TMS crashes when I try to browse by genre.
4. TMS crashes when I try to browse playlists (whether or not there are playlists).

The peculiar thing is that it *did* list all 3,150 artists perfectly fine using the previous version of the TMS module. But, when I upgraded this problem started, and even if I reinstall the previous version the problem persists.

It also did not crash when I tried to browse genres on the previous version. It did crash when I tried to play playlists though.

I have suspected a lot of things causing the issue, though after much painstaking, I have eliminated the following:
1. FLAC files
2. Non alphanumeric characters
3. Multiple ID3 tags
4. Inconsistent ID3-APE tags

The problem therefore must be with the way TMS is communicating with the XBOX 360, or with the TMS module itself.

These are my questions:
1. Is there anyway to see what actual errors the TMS module is returning when it crashes?
2. Is there an alternative to play video and music on an XBOX360 directly from the N5200Pro?

Thank you.

Edit: This is a printout from the "INFO" module in case there is something in here that could be causing the N5200Pro to freak-out.

System Info
Firmware Version: 3.00.04.5
Product: N5200PRO
Producer: THECUS
CPU: Intel(R) Celeron(R) M processor 1.50GHz
CPU Temp: ERROR celcius
Mem Total: 507672 KB
Mem Free: 37176 KB
Uptime: 0 days 21:9
LoadAvg: 0.12 0.05 0.10
Fan 1 speed: 1086
Fan 2 speed: 3309
Fan 3 speed: ERROR
Switch Board: Yes

Filesystem Info: /raid/data
Size 3587182792 KB
Used 3271722404 KB
Available 315460388 KB
Percent used 92 %

Filesystem Info: /tmpfs
Size 262144 KB
Used 3868 KB
Available 258276 KB
Percent used 2 %

Network Interface Info: lo
Link Status: RUNNING
Speed: Unknown
Duplex: Unknown
Addr: 127.0.0.1
BroadCast: 255.0.0.0
NetMask: Unknown
TxBytes: Unknown bytes
TxPackets: Unknown packets
RxBytes: Unknown bytes
RxPackets: Unknown packets

Network Interface Info: eth0
Link Status: RUNNING
Speed: 100Mb/s
Duplex: Full
Addr: 192.168.1.254
BroadCast: 192.168.1.255
NetMask: 255.255.255.0
TxBytes: 47833122665 bytes
TxPackets: 48839902 packets
RxBytes: 4384063454 bytes
RxPackets: 32992168 packets

Network Interface Info: eth1
Link Status: RUNNING
Speed: 1000Mb/s
Duplex: Full
Addr: 192.168.0.1
BroadCast: 192.168.0.255
NetMask: 255.255.255.0
TxBytes: 2914734851 bytes
TxPackets: 1972595 packets
RxBytes: 65763646 bytes
RxPackets: 1022188 packets

Network Interface Info: lt0
Link Status: DOWN
Speed: Unknown
Duplex: Unknown
Addr: Unknown
BroadCast: Unknown
NetMask: Unknown
TxBytes: Unknown bytes
TxPackets: Unknown packets
RxBytes: Unknown bytes
RxPackets: Unknown packets

Network Interface Info: ipddp0
Link Status: DOWN
Speed: Unknown
Duplex: Unknown
Addr: Unknown
BroadCast: Unknown
NetMask: Unknown
TxBytes: Unknown bytes
TxPackets: Unknown packets
RxBytes: Unknown bytes
RxPackets: Unknown packets

RAID Info: /dev/md0
Level: raid1
State: clean
Array Size: 1959808 bytes
Device Size: ERROR bytes
Chunk Size: ERROR
Raid Devices: 5
Total Devices: 5
Active Devices: 5
Working Devices: 5
Failed Devices: 0
Spare Devices: 0

RAID Info: /dev/md1
Level: raid5
State: clean
Array Size: 3899200000 bytes
Device Size: ERROR bytes
Chunk Size: 64K
Raid Devices: 5
Total Devices: 5
Active Devices: 5
Working Devices: 5
Failed Devices: 0
Spare Devices: 0

Disk Info: /dev/sda
Vendor: Seagate
Model: ST31000340AS
Revision: SD15
Smart State: ENABLED
Smart Error Count: 0
Raw Read Error Rate: 154180145
Start/Stop Count: 141
Realloc Sector Count: 0
Power On Hours: 15367 hours
Power Cycle Count: 94 cycles
Temperature: 41 celsius

Disk Info: /dev/sdb
Vendor: Seagate
Model: ST31000340AS
Revision: SD15
Smart State: ENABLED
Smart Error Count: 0
Raw Read Error Rate: 84387846
Start/Stop Count: 54
Realloc Sector Count: 1
Power On Hours: 11734 hours
Power Cycle Count: 54 cycles
Temperature: 45 celsius

Disk Info: /dev/sdc
Vendor: Seagate
Model: ST31000333AS
Revision: CC1F
Smart State: ENABLED
Smart Error Count: 0
Raw Read Error Rate: 228487757
Start/Stop Count: 30
Realloc Sector Count: 0
Power On Hours: 9076 hours
Power Cycle Count: 30 cycles
Temperature: 46 celsius

Disk Info: /dev/sdd
Vendor: Seagate
Model: ST31000340AS
Revision: SD15
Smart State: ENABLED
Smart Error Count: 0
Raw Read Error Rate: 234765462
Start/Stop Count: 142
Realloc Sector Count: 3
Power On Hours: 15367 hours
Power Cycle Count: 95 cycles
Temperature: 46 celsius

Disk Info: /dev/sde
Vendor: Seagate
Model: ST31000340AS
Revision: SD15
Smart State: ENABLED
Smart Error Count: 0
Raw Read Error Rate: 53104877
Start/Stop Count: 140
Realloc Sector Count: 1
Power On Hours: 15367 hours
Power Cycle Count: 93 cycles
Temperature: 43 celsius

I also have the following modules installed:
SSHD 2.00.00 (Disabled)
SYSUSER 2.00.02 (Disabled)
IMGDUP 2.00.01 (Disabled)
webserver 1.0.2 (Disabled)
PUREFTPD 2.00.09 (Enabled)
INFO 2.00.04 (Enabled)
TWONKYMEDIA 5.1.3a (Enabled)

[peterfu]

You can eable logging of the TMS (click on Maintenance and enable logging) - don't forget to disable or clear it after some time, casue it generates a lot of data.

Can You browse through Your artists with the TMS Media Browser or are there the artists also not listed?
Have You tried to rebuild the database if the artists are not listed in the TMS media Browser ?

Added: this seems to be a already known issue - see here : www.twonkyforum.com/viewtopic.php?f=17&t=7733
br
Peter

[Gesus]

You can eable logging of the TMS (click on Maintenance and enable logging) - don't forget to disable or clear it after some time, casue it generates a lot of data.

I've logged TMS at the time of a crash, I'll past it below. Hopefully this may shed some light on what is going wrong.

Can You browse through Your artists with the TMS Media Browser or are there the artists also not listed?

Yes. The TMS Media Browser works perfectly fine.

Have You tried to rebuild the database if the artists are not listed in the TMS media Browser ?

Yes. Many times.

Added: this seems to be a already known issue - see here : www.twonkyforum.com/viewtopic.php?f=17&t=7733

Yep. Though it works fine for some people, and has worked fine for me in the past, so I'm hopeful this is a bug that can be overcome..

Here is the log on a crash:

16:30:21:914 LOG_SYSTEM:NO TRANSLATION FOR accessuser
16:30:21:914 LOG_SYSTEM:NO TRANSLATION FOR accesspwd
16:30:21:914 LOG_SYSTEM:NO TRANSLATION FOR autotree
16:30:21:915 LOG_SYSTEM:NO TRANSLATION FOR cachedir
16:30:21:915 LOG_SYSTEM:NO TRANSLATION FOR cachemaxsize
16:30:21:948 LOG_SYSTEM:NO TRANSLATION FOR clearclientsonrestart
16:30:21:948 LOG_SYSTEM:NO TRANSLATION FOR codepage
16:30:21:948 LOG_SYSTEM:NO TRANSLATION FOR contentbase
16:30:21:948 LOG_SYSTEM:NO TRANSLATION FOR dbdir
16:30:21:948 LOG_SYSTEM:NO TRANSLATION FOR dyndns
16:30:21:948 LOG_SYSTEM:NO TRANSLATION FOR enableweb
16:30:21:948 LOG_SYSTEM:NO TRANSLATION FOR followlinks
16:30:21:948 LOG_SYSTEM:NO TRANSLATION FOR httpremoteport
16:30:21:948 LOG_SYSTEM:NO TRANSLATION FOR ignoredir
16:30:21:948 LOG_SYSTEM:NO TRANSLATION FOR ip
16:30:21:948 LOG_SYSTEM:NO TRANSLATION FOR ituneslib
16:30:21:948 LOG_SYSTEM:NO TRANSLATION FOR rtpport
16:30:21:948 LOG_SYSTEM:NO TRANSLATION FOR platform
16:30:21:949 LOG_SYSTEM:NO TRANSLATION FOR startupmb
16:30:21:949 LOG_SYSTEM:NO TRANSLATION FOR streambuffer
16:30:21:949 LOG_SYSTEM:NO TRANSLATION FOR uploadmusicdir
16:30:21:949 LOG_SYSTEM:NO TRANSLATION FOR uploadpicturedir
16:30:21:949 LOG_SYSTEM:NO TRANSLATION FOR uploadvideodir
16:30:21:949 LOG_SYSTEM:NO TRANSLATION FOR onlinedir
16:30:21:949 LOG_SYSTEM:NO TRANSLATION FOR v
16:30:21:949 LOG_SYSTEM:NO TRANSLATION FOR webnodes
16:30:21:949 LOG_SYSTEM:NO TRANSLATION FOR webpicturenum
16:30:21:949 LOG_SYSTEM:NO TRANSLATION FOR mediastatisticsenabled
16:30:21:949 LOG_SYSTEM:NO TRANSLATION FOR mediastatisticsdir
16:30:21:949 LOG_SYSTEM:NO TRANSLATION FOR defaultview
16:30:21:949 LOG_SYSTEM:NO TRANSLATION FOR bgtrans
16:30:21:949 LOG_SYSTEM:NO TRANSLATION FOR bgtransdir
16:30:21:949 LOG_SYSTEM:NO TRANSLATION FOR bgtransrpcport
16:30:21:949 LOG_SYSTEM:NO TRANSLATION FOR bgtransmaxsizemb
16:30:21:950 LOG_SYSTEM:NO TRANSLATION FOR rmdrives
16:30:21:950 LOG_SYSTEM:NO TRANSLATION FOR rmhomedrive
16:30:21:950 LOG_SYSTEM:NO TRANSLATION FOR ssdpttl
16:30:21:950 LOG_SYSTEM:NO TRANSLATION FOR checkexternalitems
16:30:21:950 LOG_SYSTEM:NO TRANSLATION FOR maxitems
16:30:21:950 LOG_SYSTEM:NO TRANSLATION FOR suppressmenu
16:30:21:950 LOG_SYSTEM:NO TRANSLATION FOR autoupdateinstall
16:30:21:950 LOG_SYSTEM:NO TRANSLATION FOR disablelocalssdp
16:30:21:976 socket connect failed ip=127.0.0.1:9030 errno=111

16:30:21:976 [Error] - LOG_HTTP: HTTP_open: Failed to connect to ip=127.0.0.1 on port=9030

16:30:21:976 LOG_HTTP:HTTP_send_header HTTP/1.1 200 OK
Content-Type: text/html; charset=utf-8
Content-Length: 30
Date: Sat, 24 Apr 2010 06:30:21 GMT
Pragma: no-cache
Cache-control: no-cache
Accept-Ranges: bytes
Connection: close
Expires: 0
Pragma: no-cache
Cache-Control: no-cache
EXT:
Server: Linux/2.x.x, UPnP/1.0, pvConnect UPnP SDK/1.0


16:30:22:015 HTTP entering receive module
16:30:22:018 LOG_HTTP:HTTP_send_receive GET /configpage/config-content.html HTTP/1.1
Host: 192.168.1.254:9000
User-Agent: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-GB; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3
Accept: text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8
Accept-Language: en-gb,en;q=0.5
Accept-Encoding: gzip,deflate
Accept-Charset: ISO-8859-1,utf-8;q=0.7,*;q=0.7
Keep-Alive: 115
Connection: keep-alive
Referer: 192.168.1.254:9000/config
Cache-Control: max-age=0


16:30:22:019 LOG_HTTP:HTTP_send_header HTTP/1.1 200 OK
Content-Type: text/html; charset=utf-8
Content-Length: 26164
Date: Sat, 24 Apr 2010 06:30:22 GMT
Pragma: no-cache
Cache-control: no-cache
Accept-Ranges: bytes
Connection: keep-alive
EXT:
Server: Linux/2.x.x, UPnP/1.0, pvConnect UPnP SDK/1.0


16:30:22:109 LOG_HTTP:HTTP_send_receive GET /configpage/TwonkyMediaConfig.js HTTP/1.1
Host: 192.168.1.254:9000
User-Agent: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-GB; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3
Accept: */*
Accept-Language: en-gb,en;q=0.5
Accept-Encoding: gzip,deflate
Accept-Charset: ISO-8859-1,utf-8;q=0.7,*;q=0.7
Keep-Alive: 115
Connection: keep-alive
Referer: 192.168.1.254:9000/configpage/config-content.html
Cache-Control: max-age=0

Any ideas?

[peterfu]

hmm, don't see anything unusual - strange thing
br
Peter

[peterfu]

Theres a new version of the server available - give me some days to build a new mdoule version - may be this helps - here is the change log:

Release notes for TMS 5.1.4
----------------------------

Bug fixes:

- fixed: Windows 7 is requesting a driver installation for Twonky
- fixed: Twonky prevents NAS from going into sleep mode
- fixed: Crashes when sharing 3gp content
- fixed: File-scanner statistics not working
- fixed: DLNA certification fails when upload is disabled
- fixed: MKV support broken for Samsung TV
- fixed: Database is rebuilt whenever TMS is restarted
- fixed: Server generates continuous disk accesses, preventing the HD entering sleep mode

br
Peter

[peterfu]

The new module version 5.1.4 is available for download now
br
Peter

[eaglej]

Is it possible to get a new Thecus module that includes the new Twonky Server 6.0.0. (I have a N2200)

Or is it possible to install the new Twonky Media Server onto a NAS ourselves.

I have installed the Twonky Media Server Module listed on the Thecus website onto my N2200, (25th May 2010) but it only has Server Version 5.1.4. (simply uploaded the file via the Module Install screen)

Any help on how I can install the new version would be great.

Thanks,

James,