Installation Problem.......

[tribeca]

Hi,

I have Thecus N299 NAS. I have installed 2 500GB drives and created a RAID 1.

Hoever when I try and access any of the other options through the web interface I get the following error.

"please config the RAID first then carry on with the FW installation to complete the setup procedure"

So I applied the latest firmware to the box V1.00.34 but once I did that it wiped the RAID configuration. I tried again, this time applying the FW before creating the RAID but that did not solve the problem, I even tried to Upload the firmware a second time after configuring the RAID and again it removed the RAID config.

This is SO frustrating, it takes around 3-4 Hours to create the RAID so everytime this does not work I am losing half a day! What do I need to do to get rid of that message and use the NAS properly?

Any help would be much appreciated.....

Ian

[slater]

Hi,
I have Thecus N299 NAS. I have installed 2 2TB drives and created a JBOD.
Hoever when I try and access any of the other options through the web interface I get the following error.

"please config the RAID first then carry on with the FW installation to complete the setup procedure"
So I applied the latest firmware to the box V1.00.41 but once I did that it wiped the RAID configuration. I tried again, this time applying the FW before creating the RAID but that did not solve the problem, I even tried to Upload the firmware a second time after configuring the RAID and again it removed the RAID config.

This is SO frustrating, it takes around 3-4 Hours to create the RAID so everytime this does not work I am losing half a day! What do I need to do to get rid of that message and use the NAS properly?

Any help would be much appreciated.....

Pavel

P.S. my disk WD20EADS

[rookie]

To give it a try again, use RAID-0. Creation takes less time (few minutes) and then you can test over again if it doesn't work.

What you can try also is start a JBOD with 1 disk and then change it to RAID-1 for the 2 disks.

I bought my sister a N299 a year ago and in my opinion: stay away from the cheap Thecus models. Crappy support and not stable. Take care you'll always have a backup!

[slater]

Thanks for the tips, but I have a problem arises when you create a JBOD disks using 2Tb.
When you create an array of drives using JBOD volume 1Tb, no problem.
How can that be understood the device, a hard disk 2Tb?
Which model advise, more reliable?

[rookie]

Well officially the N299 does not support that type of disks, only until 500gb. I've read some people using 1gb disks, but the chance is big you're type (model/brand) of harddisk is not going to work in that crappy unit.

In my opinion solid products start with the SMB product line of Thecus, check www.thecus.com/products_index.php?set_language=english

[slater]

Do not scold N299 so I have it faithfully for a year worked with two HDD on each 1Tb and think of the next owner will work without problems)
And myself I have already chosen N3200PRO. He was pleased to support the screws on each 2Tb.