Post by subsubone on Sept 4, 2008 14:38:36 GMT 7
Hi
Yesterday, I had an occurence of HDD1 disk activity light to staying on BLUE. Trying to login to the N2100 was not possible as the box seemed to be locked and not responding to it's IP address when trying to login.
I could still access folders through explorer mapped drives, but HDD1 light was stuck on BLUE.
In the end I had to cut the power as the on/off button was also not responding in trying to power down the unit.
After returning the power and powering up I was able to login to find both disks had status OK, but all folders had gone and an entry in the log said that...
The System "NAME" is recovering the RAID and rebuilding is in progress.
So, we seem to have skipped the step in the manual of having sight of the RAID 1 being DEGRADED and jumped straight to "recovering the RAID and rebuilding is in progress" once the power was returned. But, my first question is what is the system rebuilding the RAID1 with as I have not seen the system in a state of "building swap area" prior to rebuilding?
After allowing the unit to finish the process, the RAID status now shows DEGRADED in the log area which you would expect as it has tried to rebuild onto the same faulty HDD1.
The RAID Information page now advises status "Please wait...building swap area". RAID Level is "1". All other fields are populated with N/A. This RAID config page is currently greyed out I pressume because the system is still building the swap file. So now at least we have sight of the "building swap area" step.
I still cannot see any folders that were previously setup.
Could anyone advise as to why the system would automatically be "recovering the RAID and rebuilding is in progress" once I had returned power to the machine, and what was it trying to rebuild the RAID 1 with?
Could it be that the system in it's now current state of "DEGRADED" & "Building swap area" is further more increasing the chance of losing everything?
I guess my biggest hope would be that the drive had previously been in a DEGRADED state for some time and that the "Building Swap Area" process had been completed without my knowledge prior to having to earlier cut the power, then maybe when the power was returned the system automatically attempted to mirror the working HHD2 to the (unknown to me) DEGRADED HHD1, which is why it returned the "DEGRADED" status again on completion and started the "Building swap area" process again. I can only hope that when I had initially had to cut the power that the Box was not part way through the "Building swap area" process and that the same partial "Swap area" is now all i have left.
Once the "Rebuilding swap area" process has completed this time around, I would hope that the RAID Information page would give away whether there is any data on the good drive by populating the "Used Percentage" field.
Anybody's help would be greatly appreciated on the safest approach to retrieving our data.
Many thanks in advance,
Leigh.
Yesterday, I had an occurence of HDD1 disk activity light to staying on BLUE. Trying to login to the N2100 was not possible as the box seemed to be locked and not responding to it's IP address when trying to login.
I could still access folders through explorer mapped drives, but HDD1 light was stuck on BLUE.
In the end I had to cut the power as the on/off button was also not responding in trying to power down the unit.
After returning the power and powering up I was able to login to find both disks had status OK, but all folders had gone and an entry in the log said that...
The System "NAME" is recovering the RAID and rebuilding is in progress.
So, we seem to have skipped the step in the manual of having sight of the RAID 1 being DEGRADED and jumped straight to "recovering the RAID and rebuilding is in progress" once the power was returned. But, my first question is what is the system rebuilding the RAID1 with as I have not seen the system in a state of "building swap area" prior to rebuilding?
After allowing the unit to finish the process, the RAID status now shows DEGRADED in the log area which you would expect as it has tried to rebuild onto the same faulty HDD1.
The RAID Information page now advises status "Please wait...building swap area". RAID Level is "1". All other fields are populated with N/A. This RAID config page is currently greyed out I pressume because the system is still building the swap file. So now at least we have sight of the "building swap area" step.
I still cannot see any folders that were previously setup.
Could anyone advise as to why the system would automatically be "recovering the RAID and rebuilding is in progress" once I had returned power to the machine, and what was it trying to rebuild the RAID 1 with?
Could it be that the system in it's now current state of "DEGRADED" & "Building swap area" is further more increasing the chance of losing everything?
I guess my biggest hope would be that the drive had previously been in a DEGRADED state for some time and that the "Building Swap Area" process had been completed without my knowledge prior to having to earlier cut the power, then maybe when the power was returned the system automatically attempted to mirror the working HHD2 to the (unknown to me) DEGRADED HHD1, which is why it returned the "DEGRADED" status again on completion and started the "Building swap area" process again. I can only hope that when I had initially had to cut the power that the Box was not part way through the "Building swap area" process and that the same partial "Swap area" is now all i have left.
Once the "Rebuilding swap area" process has completed this time around, I would hope that the RAID Information page would give away whether there is any data on the good drive by populating the "Used Percentage" field.
Anybody's help would be greatly appreciated on the safest approach to retrieving our data.
Many thanks in advance,
Leigh.