2.00.08 semi-failed install? NICs dead.

[ko]

I was in the process of changing the role of this N5200 (change RAID level, wipe the data), so I decided to update the firmware. It had, I believe, 1.00.07, so I attempted to upgrade to 2.00.08. At first, it looked like it was working, but partway through the 'upgrade failed' screen came up, and numerous retries didn't work.

I restarted it, and the network didn't come up, so when I went to look at it, it appeared to be stuck at the "self testing" screen. I pressed the reset button, after which it appeared to boot completely (shows 2.00.08, assembles RAID, etc.) but neither network interface appears to work anymore. I tried both the settings I originally put, as well as the default IPs per the manual. Link lights come up, but no ping, and the Setup Wizard can't find it, whether it's connected through a switch or a crossover cable directly to a PC.

I've attempted to do a USB reflash, but I've tried a few different flash sticks and it just boots 'normally.'

It's over a year old, so it's out of warranty. Is this salvageable, or do I go out and get a Synology? (I have one at home and it never had firmware upgrade issues)

[kniteowl]

Just checking, but have you tried powering off and the powering on again. When all else fails, you can recover the image with a good one, but it is not an easy task. You either need to remove the flash and put it in a different machine, or have a VGA header installed so you can see what you are doing. I put some notes in the following thread.

thecususergroup.proboards106.com/index.cgi?board=n5200firmware&action=display&thread=1436

Teng

[ko]

It's probably been power-cycled 30+ times so far in the process of trying to get it working again. I read that thread but aside from alluding to pulling the internal flash out (yes, I disassembled it, and see the flash on the daughterboard attached by what looks like a 44pin notebook IDE header), I don't see anything about what you're supposed to do once you've plugged that into another PC.

Since I really haven't found a clear answer, another thing I was going to try was to use the USB method, but with a 1.x firmware image, instead of the latest 2.x I had been trying with, since most of the references around here to this method were with the older versions.

[hilldiggers]

The same has happend to me. The NIC are not responding, and at the moment I have an expensive paperweight.

I upgraded my N5200 from 2.00.04 to 2.00.08 and then it stopped working. The upgrade was looking fine, but after a restart there seemed to be something wrong with the web interface (all the images were missing), and after another restart it seems that the config has disappeared and a factory default has been loaded. The status display informs me that RAID = None, and WAN = N/A.

The RAID I hope I can rebuild with a saved config, but with the WAN = N/A I am not able to log on to the device.

Does anyone have any suggestions?