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Post by cyber4 on Jan 18, 2008 5:17:15 GMT 7
have been running my N299 for about 6 weeks, latest firmware v 1.00.24, and for no reason 2 weeks ago, the system stopped showing the download manager page, its still on the menu but when you try to open it, explorer errors cant display page.
I have had this error logged with the help desk now for 2 weeks, with no progress, they have admitted I am not the only case, I have also asked for some feed back on the issue, and got nothing.
any body else had similar issues
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Post by scotta on Jan 22, 2008 5:20:01 GMT 7
I am also having the same problem. Mine started with the previous firmware version and I updated to 1.00.24 in an attempt to resolve the issue. Nothing I have tried so far has worked. My support ticket has not been touched in almost 2 weeks and I have had no response from Thecus support at all. I'm at the point I'll be returning the unit for a refund if I don't hear something soon  |
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Post by supermann on Feb 22, 2008 3:38:42 GMT 7
I have the same problem
The IE-Explorer can not visit the Download Manager site
firmware version 1.00.24
Can i help you
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Post by holle1973 on Mar 6, 2008 19:55:04 GMT 7
I have the same problem and Thecus is working on it.
They have access to my N299 and found out that some kind of file of the download manager is damaged.
With the firmware 1.00.26 the page for the download manager can also be unavailable.
I hope that they will fix it soon.
P.S. They wanted me to open the port 9596. Does anyone know which Linux tool uses this port.
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Post by PPGG on Mar 8, 2008 1:09:43 GMT 7
Hi,
port 9596 is often named to be used by Mercury Discovery... what ever that might be...
Bye
Peter
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Post by mwozniak on Mar 9, 2008 19:49:11 GMT 7
Same here  Power was cut off and the device went down without shutdown. After turning it back on, the N199 download's manager page dissapeared. I've uploaded new FW (.26) and set NAS to default settings - the problem is still there. |
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Post by gwynner on Mar 12, 2008 7:19:18 GMT 7
I too have this proble, first time I tried to use it. Added a couple of BT files to the queue ok, added an HTTP download for MS's silvelight SDK, clicked the OK butto and poof, no more download manager. Great!
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Post by powerycc on Mar 15, 2008 12:01:24 GMT 7
I also am the similar question, promoted V1.00.24, the breakdown still existed,help!!!!
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Post by mwozniak on Mar 16, 2008 20:47:26 GMT 7
Just upgraded FW to 1.00Beta29.1 and.. nothing changed (download managers page still blank)
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Post by DMK on Mar 17, 2008 0:30:31 GMT 7
You need to switch to factory default settings. Then download page appear. No data lost (mine JBOD).
Just say - did your BT upload data from N299? Mine not.
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