Hmm, my folders are gone!

[greybard]

After getting modules working and trying to figure out a weird mail notification error, I just noticed my folders are gone.

Is my data gone also or is this just an optical illusion?

[omega]

Hi greybard,

What do you mean by "gone".... ?

Please, be more specific. What folders? Where did you see them before and where can't you see them now?

E.g. if you saw them using the CIFS protocol, then the SAMBA config file might be corrupted.

Check this: all shares are located as directories below /raid/data. First of all check if you can see them there.

Andreas

[greybard]

I did the file modify and I finally had my modules working correctly...

Then I discovered my mail notify was working (already wrote about that in another thread)

Then I discovered that my folder area was blank.

I tried to do a system check but it wouldn't reboot, it would just go to the reboot screen and sit at 59secs.

So I attempted a factory reset but again it wouldn't reset. so I did a power cycle, now it comes up but I can't log into it, the wizard can access it but it still doesn't let me log into it at wizard completion.

Just says the page is taking too long to load.

It has been a busy day...

[greybard]

Ok, another power cycle and it finally reset it's network.

The browser still doesn't seem to be working but I made contact with my RAID with putty, I am logged in under the sys account.

So there's life, what now guys?

[greybard]

In answer to the earlier post: Yes my shares are there under /raid/data (at least one kindness). The the LCD does display that the web service is starting I can't seem to contact it to configure my NAS settings (IP, Password, see what modules are running, Mail Notification..etc) there is nothing there for the browser to connect with.

I am not sure what to check now but it does look like a screwed up config file somewhere because I am at least logged into the 5200 through putty and SSH (Thank you Omega!).

Any suggestions for the Linux novice?

[greybard]

Follow-up: Also I can not map a share folder from Win XP though the folders and files are able to be seen while logged on the 5200.

[rollo]

greybard said:

Follow-up: Also I can not map a share folder from Win XP though the folders and files are able to be seen while logged on the 5200.

Just had the same thing happen here. Rebooted, wouldn't read AD (AGAIN), folders nowhere to be found though they were under /raid/data. My confidence in this product isn't high enough yet to actually place data on the drives!

At any rate, hard shutdown via web interface. Boots, IP listed correctly on LCD but device is incaccessible via SSH, http/https, SMB. nada. Going to reset *again*.

The only thing I can think of and thought perhaps to ask you is - did you change the root password? I don't even know if this would affect the device though I'm sure someone here will let us know. I do know this - logged in as user sys I issued passwd and changed it. The message 'password for root has been changed' informed me of my folly (followed by passwd sys). Of course I noticed later that there's an option in the module itself to change the sys pass. So, I don't know if this has anything to do with the funkiness being experienced.

***{EDIT:} I'm going to just stop posting until i've finished researching.

Turns out, in my case, somehow the WAN/LAN exchange order has been lost a couple times.

Found the device by connecting the other interface. Hm.

[greybard]

Nice to hear from you!

I didn't intentionally change my root password if I did.

I still have able to get in using Putty with a sys/sys account/password.

Are you also no able to get the web interface working because my shares and web front end aren't working.

The LCD is displaying and says everything is fine but none of the front buttons do anything.

Keep me in the loop if you make any headway because I am getting no where and Thecus is missing in action.

Omega, any ideas?

[omega]

Hi greybard,

OK, one step after the other.....

1) post the output of the command df
2) Check or post the output of the command ps w
If you just want to check it, you should see a bunch of httpd processes running

I still assume that all data and file systems are still there, so if the apache server (httpd) is not running or if you want to restart it, try this command:

/opt/apache/bin/apachectl -k restart

Andreas

[greybard]

Not where to continue this...here is good:
login as: sys
sys@192.168.1.100's password:

root@127.0.0.1:~# df
Filesystem 1k-blocks Used Available Use% Mounted on
/dev/ram0 54533 36271 18262 67% /
/dev/hda5 9523 2067 6964 23% /app
tmpfs 131072 260 130812 0% /tmpfs
/dev/hda3 30301 17143 11594 60% /cloopfs
/dev/cloop0 9911 7621 1778 81% /lib/modules
/dev/cloop1 39663 31988 5627 85% /opt
/dev/cloop2 3963 2107 1652 56% /img.SAVE/www
/dev/cloop3 3019 2530 336 88% /img.SAVE/bin
/dev/vg0/lv0 1792984432 70812536 1629624416 4% /raid/data
/dev/vg0/syslv 1015704 32908 930368 3% /raid/sys

root@127.0.0.1:~# ps w
PID Uid VmSize Stat Command
1 root 320 S init
2 root SWN [ksoftirqd/0]
3 root SW< [events/0]
4 root SW< [khelper]
5 root SW< [kthread]
7 root SW< [kblockd/0]
10 root SW< [khubd]
61 root SW [pdflush]
62 root SW [pdflush]
64 root SW< [aio/0]
63 root SW [kswapd0]
649 root SW< [kseriod]
682 root SW< [eventsched/0]
803 root 328 S /sbin/klogd -c3
936 root SW< [btn_sched/0]
937 root 968 S /bin/sh /img/bin/mon_pwbtn.sh
938 root 232 S cat /proc/thecus_event
939 root 924 S /img/bin/agent2
940 root 924 S /img/bin/agent2
943 root 924 S /img/bin/agent2
949 root 924 S /img/bin/agent2
950 root 924 S /img/bin/agent2
951 root 924 S /img/bin/agent2
978 root SW [scsi_eh_0]
979 root SW [scsi_eh_1]
980 root SW [scsi_eh_2]
981 root SW [scsi_eh_3]
982 root SW [scsi_eh_4]
983 root SW [scsi_eh_5]
984 root SW [scsi_eh_6]
985 root SW [scsi_eh_7]
1895 root SW [md1_raid1]
1898 root SW [md0_raid5]
1971 root SW [kjournald]
1974 root SW [kjournald]
1986 root SW [file-storage-ga]
2016 root 1184 S /bin/sh /app/bin/raid_m2
2018 root 340 S /img/bin/udpr
2163 1 436 S /sbin/portmap
2188 root 292 S /usr/sbin/crond -L /dev/null
2210 root 860 S ./upnpd
2216 root 584 S /opt/nfs-utils/sbin/rpc.rquotad
2223 root SW [nfsd]
2224 root SW [nfsd]
2225 root SW [nfsd]
2226 root SW [nfsd]
2227 root SW [nfsd]
2228 root SW [nfsd]
2229 root SW [nfsd]
2230 root SW [nfsd]
2231 root SW [lockd]
2232 root SW< [rpciod/0]
2271 root 1652 S /opt/cups/sbin/cupsd
2273 root 672 S /opt/nfs-utils/sbin/rpc.mountd
2319 root 860 S ./upnpd
2320 root 860 S ./upnpd
2322 root 860 S ./upnpd
2323 root 860 S ./upnpd
2330 root 860 S ./upnpd
2447 root 660 S /opt/netatalk/sbin/atalkd -f /etc/netatalk/atalkd.conf
2466 root 992 S /bin/sh /img/bin/check_raid_full.sh
2470 root 1024 S /bin/sh /img/bin/check_fan_lan.sh
2474 root 968 S /bin/sh /img/bin/mon_reset.sh
2503 root 300 S /sbin/getty 38400 tty1
2504 root 300 S /sbin/getty 38400 tty2
2510 root 296 S /sbin/getty 38400 tty3
2516 root 296 S /sbin/getty 38400 tty4
2522 root 296 S /sbin/getty 38400 tty5
2571 root 1460 S /raid/data/module/SSHD/system/bin/sshd -f /raid/data/module/SSHD/system/etc/ssh/sshd_config
2701 root 768 S ./pure-authd -p /var/run/pure-authd.pid -s /var/run/ftpd.sock -r /img/bin/ftp-auth-handler
2745 root 1700 S /opt/bin/openvpn --dev tun --persist-tun --persist-key --proto tcp-server --keepalive 10 60 --verb 0 --wri
2747 root 764 S ./pure-authd -p /var/run/nsync-au.pid -s /var/run/nsync.sock -r /app/bin/ftp-auth-handler
2749 root 924 S pure-ftpd (SERVER)
3279 root 584 S /opt/netatalk/sbin/papd -f /etc/netatalk/papd.conf
3285 root 1420 S /opt/netatalk/sbin/afpd -c 50 -U /etc/netatalk/uams -n thecus -f /etc/netatalk/AppleVolumes.default -s /et
3444 root 232 S cat /proc/thecus_eventc
6733 root 1712 R sshd: sys@pts/0
6757 root 1256 S -sh
16961 root 184 S sleep 5m
19734 root 180 S sleep 10s
19756 root 184 S sleep 5
19784 root 360 R ps w
root@127.0.0.1:~#

[omega]

Fine....

So the apache httpd is not running....

Try to start it manually using this command:

/opt/apache/bin/apachectl startssl

Andreas

[greybard]

BTW, running /opt/apache/bin/apachectl -k restart
Results in the error:
Bad Group Name Root

[greybard]

Same error, bad group name root

[omega]

Ok,

the apache server cannot start because it tells us that the group root is not available.
So we need to check the group file using this command:

less /etc/group (press q to quit that program after finish reading...)

And also check the files /etc/passwd and /etc/shadow too. They should contain at least an entry for root.....

Andreas

[greybard]

There is no group in etc.

The other two files do have an entry for root, do you need me to post them?